Rochdale Pilates Ltd

 

Company Number 10021106

 

Terms and Conditions

 

Clients are only allowed to use Rochdale Pilates under the supervision of one of our recognised and qualified staff.

 

Sessions shall not be extended due to the lateness of the client. Any client who has not arrived within ten minutes of the start time for a class and fifteen minutes within the start time for private sessions shall be deemed to have cancelled their session and will be charged in full for that session.

 

All sessions paid for must be used within twelve months. In the event of any medical issues or other prolonged circumstances that may prevent the completion of the sessions, the member may take an extended period of time informing Rochdale Pilates of the length of time. A doctor’s note may be required.

 

Cancellations must be made 24 hours in advance of a scheduled session. Sessions cancelled less than twenty four hours in advance will be charged in full. All cancellations are accepted by phone only on 07973 197716 Phone messages are time recorded.

 

Sessions can be booked 7 days in advance in person, by email (info@rochdalepilates.co.uk) through our website or by calling the above telephone number.

 

Cash, cheques, card, bank transfer or internet payment only made payable to

Rochdale Pilates Ltd

Account No: 24801587

Sort Code: 05 07 22

 

All sessions are paid for in advance.

 

Rochdale Pilates is not responsible for any damage or loss to personal property brought onto the premises.

 

Rochdale Pilates shall not be liable for personal injury, while on the building’s premises unless it can be proven that it relates to the wilful act, neglect or default of Rochdale Pilates Ltd

 

It is the responsibility of each customer to ensure that you are capable of doing Pilates and you do so at your own risk.

 

To be considerate of others at all times.

 

To ensure the appropriate footwear is worn at all times.

 

No client is allowed to join a supervised session unless they have been screened first.

 

There is no refund on courses or missed sessions. Any sessions that are missed cannot be carried over to the next month, however clients can attend an extra session within the current month, subject to availability.

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